I own a small home remodeling business, slowly expanding lately.
A couple months ago I hired on a woman who, on her word alone, sold over $1.3 mil gross in the two years she was with the company before mine, designing kitchens and baths.
Obviously, taking her word and not calling references, I hired her.
Two months in, I’ve supplied over 5 leads since September 19th. She hasn’t turned around a single estimate(numbers only) in a timely manner. Taking no less than 20 days for the first one. Now on 22 days for two more after, and she stopped reaching out to potential customers citing “they are hard to communicate with”.
Many reminders to her from me, about communication and it keeps falling on deaf ears. I’m at the end of my rope.
Ask questions if you need to.
But I think firing her and giving her 2 weeks extra pay (as I am legally required to give her two weeks notice) and just parting with her and taking over/re doing all the estimates.
What do you think?
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